Privacy Information

Dear Client,
please find below the policy about the processing of your personal data by Hotel Concorde Srl with registered office in Viale Monza,132 – 20127 – Milano (hereinafter the “Company”), in relation to the personal data provided to us to obtain information and/or clarification, by filling the “Information request form” available in the dedicated section of the website https://www.hotelconcordemilano.com (hereinafter the “Website”).

This Policy solely concerns the processing of personal data provided to us through the “Information Request Form”. Detailed information on the processing of personal data will be provided to you through the pages of the Website regarding other services, promotions or initiatives.

  1. Data Controller
    The Company Hotel Concorde Srl with registered office in Viale Monza,132 – 20127 – Milano is the Controller of the personal data provided through the Information Request Form.
  2. Personal Data Categories
    The personal data collected by the Company through the Information Request Form are: name of the applicant (the information), email address, and telephone number.
  3. Purpose and lawful grounds of data processing
    The Company will only process your personal data to provide you with information and/or clarification that you have requested through the Information Request Form.
  4. Processing terms
    Data will be processed by manual and digital tools by the Company employees and collaborators and/or by external entities duly appointed under contract as data processors and data handlers.

    Data will also be accessible – for the same purposes for which it is collected – by data processors belonging to the following categories:

    • Entities providing services for the management of the Company IT system and telecommunication networks;
    • Company advisors or other entities providing services related to the Hotel Service, including Best Western Italia S.C.p.A., with offices in Via Livraghi 1/b, Milan, VAT Number 06865290156

    The full list of Data Processors is available on request and may be forwarded to the addresses indicated at the bottom of section 8. (Contact data).

  5. Data Recipients
    The Data notified will not be disclosed.
  6. Retention Period
    The Data collected and processed by the Controller to fulfill your information request may be retained for a period not exceeding 12 (twelve) months.
  7. Which are your rights?
    You will be able to: (I) obtain confirmation of the existence or non-existence of your personal data; (II) know the purposes and methods of data processing, the recipients of the data, the retention period; (III) obtain the rectification or the deletion of data, and where applicable, the processing restriction; (IV) object to the processing; (V) where applicable, receive your personal data provided by the Company in a structured, common format and readable by automatic device. You will also be able to transmit such data to another data controller without impediments by the Company; (VI) file a complaint to the Personal Data Protection Authority.
  8. Contact data
    You may contact the Company to enforce the rights listed above, by writing an email to info@hotelconcordemilano.com or by sending a notice by post to Hotel Concorde Srl – Viale Monza,132 – 20127 – Milano.